KPN subscribers with fixed internet have to deal with random reboots on their modem after an update and KPN does not do rollbacks.It concerns the Box 12 modem and update number SGEJ10000448, which has been distributed since November 9.Several users in the relevant KPN forum topic report that they are dealing with regular hangups on the modems, usually several times a day.In such a crash, all internet connectivity is temporarily lost.They state that the problem has been happening since the update.It is unknown exactly how many Box 12 users have received the update, and whether all those users are now experiencing crashes.KPN reports on its support forum that the update has been suspended due to certain problems, including these crashes.KPN has in any case distributed the new version on all the update push data mentioned, according to responses.The company says the modem firmware developers are working on the matter, but the company does not provide a deadline for updating the firmware for affected users.Elsewhere on the KPN forum, users do report that as a result of these problems, they are sent a new modem, which is equipped with the previous firmware version, so that their problems have been solved in a roundabout way.The Boston Consulting Group, AmsterdamShare your skills for your dream job Apply now![Comment edited by lordsnow on November 28, 2021 18:16][Comment edited by supersnathan94 on November 30, 2021 11:29][Comment edited by John Duh on November 28, 2021 3:40 PM][Comment edited by xbeam on November 28, 2021 22:32][Comment edited by xbeam on November 29, 2021 10:34][Comment edited by MrFax on November 29, 2021 19:01][Comment edited by migjes on November 28, 2021 14:12][Comment edited by kidde on November 28, 2021 12:40 PM][Comment edited by wgdejong835 on November 28, 2021 12:01][Comment edited by fvdberg on November 28, 2021 15:29][Comment edited by wgdejong835 on November 28, 2021 12:17][Comment edited by fvdberg on November 28, 2021 13:39][Comment edited by fvdberg on November 28, 2021 15:04][Comment edited by fvdberg on November 28, 2021 12:18][Comment edited by jozuf on November 28, 2021 13:26][Comment edited by wgdejong835 on November 28, 2021 12:28][Comment edited by fvdberg on November 28, 2021 12:43 PM][Comment edited by Falco on November 28, 2021 17:18][Comment edited by MrFax on November 28, 2021 13:00][Comment edited by MrFax on November 28, 2021 13:34][Comment edited by Farabi on November 28, 2021 11:48][Comment edited by foxgamer2019 on November 28, 2021 11:54][Comment edited by FreshMaker on November 28, 2021 2:22 PM]This item can not be responded to.Nintendo Switch (OLED model) Apple iPhone SE (2022) LG G1 Google Pixel 6 Call of Duty: Vanguard Samsung Galaxy S22 Garmin fēnix 7 Nintendo Switch LiteTweakers together with Hardware Info, AutoTrack, Gasmetaal.nl, Nationale Vacaturebank, Intermediair and Independer forms DPG Online Services BV All rights reserved © 1998 - 2022 • Hosting by True